No one likes rules, but for the safety and comfort of everyone, we have some simple requirements which we hope you can all understand and abide by.

most importantly . If any visitor is suffering from illness of ANY kind, we would ask they do not attend until they are well. We reserve the right to refuse entry to any child or adult who is unwell

The Centre is based within the busy working environment of a farm, farm shop and other businesses and with this in mind we would ask the following.

Please do not allow children to wander or run around the site.

On arrival, please use the parking spaces and do not obstruct the entrance to any of the businesses.

All children must be brought by an appropriate adult and brought into the centre and their arrival acknowledged by a member of staff. If parents wish to stay during classes, that is absolutely fine,

Please collect children promptly at the end of the class. If the gate is closed (usually after 5.30pm, it MUST be opened and then shut upon entering.

Please drive slowly through the site, there is a strict 5MPH speed limit and be aware that other vehicles use the site including plant machinery.

Whilst toilet facilities are available if absolutely urgent, we would ask that with regard to children, please ensure they use the toilet before arrival as the onsite toilets are not suitable for children.

Squash and plain biscuits will be provided to children if required so if your child has any allergies please ensure you inform us.

For adults, a water station is freely available but we also have a range of drinks and snacks available for purchase including specialist coffee, cake and snacks.available as sales of these items help us to keep our overheads lower and continue to offer low cost classes.

The Site is secure but we take no responsibility for vehicles parked or the contents of vehicles

All staff hold a current DRB certificate

EQUALITY & DIVERSITY POLICY

Equality, diversity and inclusion policy

[The Maidstone Art Centre] is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. 

The organisation – in providing goods and/or services and/or facilities – is also committed against unlawful discrimination of customers or the public.

Our policy’s purpose

This policy’s purpose is to:

1. Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time

2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:

  • age
  • disability
  • gender reassignment
  • marriage or civil partnership
  • pregnancy and maternity
  • race (including colour, nationality, and ethnic or national origin)
  • religion or belief
  • sex
  • sexual orientation

3. Oppose and avoid all forms of unlawful discrimination. This includes in:

  • pay and benefits
  • terms and conditions of employment
  • dealing with grievances and discipline
  • dismissal
  • redundancy
  • leave for parents
  • requests for flexible working
  • selection for employment, promotion, training or other developmental opportunities 

Our commitments

The organisation commits to:

1. Encourage equality, diversity and inclusion in the workplace as they are good practice and make business sense

2. Create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation and unlawful discrimination.

All staff should understand they, as well as their employer, can be held liable for acts of bullying, harassment, victimisation and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers and the public

3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of the organisation’s work activities.

Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.

Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence.

4. Make opportunities for training, development and progress available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation.

5. Make decisions concerning staff being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act).

6. Review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.

7. Monitor the make-up of the workforce regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy.

Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues.

Agreement to follow this policy

The equality, diversity and inclusion policy is fully supported by senior management and has been agreed with trade unions and/or employee representatives [The Maidstone Art Centre].

Our disciplinary and grievance procedures

Details of the organisation’s grievance and disciplinary policies and procedures can be found at [The Maidstone Art Centre]. This includes with whom an employee should raise a grievance – usually their line manager.

Use of the organisation’s grievance or disciplinary procedures does not affect an employee’s right to make a claim to an employment tribunal within three months of the alleged discrimination.


The Maidstone Art Centre Privacy Policy

Our contact details 

Name: Saffiere 

Address:The Maidstone Art Centre, Marlpit Farm, Wierton Road, Boughton Monchelsea, Maidstone. Kent. ME17 4JW 

Phone Number:07809 505743

E-mail:[email protected]

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you contact us to book an art session and provide us with contact details 

We use the information that you have given us in order to create bookings at the art centre and to note any special requirement you may have 

We do not  share this information 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting The Maidstone Art Centre 

How we store your personal information 

Your information is securely stored within our booking system

We keep your name and contact information until your booking is completed. We will then dispose your information by after you have attended the Centre 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected]  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at The Maidstone Art Centre, Marlpit Farm, Wierton Road, Boughton Monchelsea, Maidstone. Kent. ME17 4JW 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk